Repeat Prescriptions
Repeat Prescription requests take 3 working days, not including Bank Holidays or weekends.
Registered patients can order a repeat prescription by:
- Bringing your slip into the centre
- Posting it
- Email it to us: [email protected]
- Via your nominated Pharmacy
We do not take prescription requests over the telephone.
Please ensure that you order you medication 7 days before you are due to run out of your medication.
If you are housebound pharmacies operate a repeat prescription delivery service.
Nominating a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- Online, on the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your Prescription
If you have questions about your medication, your local pharmacists can answer your questions on prescription and over-the-counter medicines.
About Pharmacists
Pharmacists are experts in medicines who can help you with minor health concerns.
Find a pharmacy – NHS (www.nhs.uk)
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
NHS charges
From 1 May 2024, the charges are:
The Department of Health and Social Care has announced new NHS prescription charges in England.
From 1 May 2024, the NHS prescription charge will rise to £9.90. The cost of an NHS Prescription Prepayment Certificate (PPC) will be:
- £32.05 for three months
- £114.50 for 12 months (patients can spread the cost and pay in 10 monthly instalments)
The cost of an NHS Hormone Replacement Therapy (HRT) PPC will be £19.80.
Everyone should check if they are entitled to free NHS prescriptions and other help with health costs at www.nhsbsa.nhs.uk/check.
People who pay for their NHS prescriptions could save with a PPC. Rather than paying £9.90 for each prescription, the three and 12 month PPC covers unlimited NHS prescriptions for the one-off set price. This offers savings for those who need four or more items in three months, or 12 or more items in 12 months.
The quickest way to buy a three or 12 month PPC is online at www.nhsbsa.nhs.uk/ppc.
The HRT PPC covers all listed HRT medicines for 12 months. HRT PPCs can be purchased online at www.nhsbsa.nhs.uk/hrt-ppc or in-person at some pharmacies.